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Top Questions

What if I want to track my order?

My article has been in “Pre-Shipment” for a while… what does this mean?

How do I know if my bracelet will fit?

Are there International Customs Fees?

Shipping

What if I want to track my order?

Why isn't my tracking number working?

Where does Cape Clasp ship?

Can I ship to an address that is different from my billing address?

My article has been in “Pre-Shipment” for a while… what does this mean?

When will my order be shipped?

What if I'd like to change my order after it's placed?

What do I do if my package is lost or stolen?

Are there International Customs Fees?

Returns and Exchange

Can I return or exchange my order?

What if I am unhappy with my order?

How long will it take to process my exchange?

Products

Are Cape Clasps Waterproof?

How do I know if my bracelet will fit?

Can my order be gift wrapped?

If an item I would like to order is out of stock, when will it come back in stock?

How do I care for my Cape Clasp bracelets?

Does Cape Clasp give away free stickers?

What’s the difference between the Great White and the Half Great White?

Ring Care Guide

Connect With Us

How can I subscribe to the Cape Clasp Newsletter?

How can I collaborate with Cape Clasp?

How can I apply to carry Cape Clasp in my store?

Charitable Donations

Cape Clasp Partnerships

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